Privacy Policy

This Privacy Policy explains how information collected through samdawkins.com is used. It is written in plain English and intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: April 2026.

Who we are

The data controller for the information collected through this website is Dr Sam Dawkins (Consultant Cardiologist, GMC 6143008). For any data-protection enquiries please contact Dr Dawkins’s secretary at clinic@samdawkins.com or call 020 3423 7483.

This privacy policy covers the website only. Personal and clinical information you share during a consultation, by phone, or by email with the practice or hospital is governed by the relevant hospital’s privacy notice (Cleveland Clinic London, Nuffield Manor Hospital, or the John Radcliffe / Oxford University Hospitals NHS Foundation Trust), which you can request directly from the hospital.

What information the website collects

1. Information you give us voluntarily. If you contact Dr Dawkins or his secretary by email or phone using details on this site, we receive whatever information you choose to share — typically your name, contact details, and the reason for your enquiry. We use that information to respond to you and to follow up if necessary.

2. Cookies and similar technologies. The website uses a small number of cookies. Some are strictly necessary for the site to function. Others are set by third-party services we embed:

• Doctify — embedded review carousel on the About page and home page.
• Google Maps — embedded maps on the Locations page and home page.

Embedded third-party content is not loaded until you give consent through the cookie banner. If you decline, those embeds are replaced with a placeholder. You can change your choice at any time using the Cookie preferences link in the footer.

3. Server logs. The website is hosted on Cloudflare Pages. Cloudflare automatically logs basic technical data (IP address, browser type, referring URL, time of request) for security, abuse-prevention and aggregate analytics. Cloudflare’s privacy practices are set out at cloudflare.com/privacypolicy.

We do not use Google Analytics, advertising trackers, or social-media pixels on this site.

Lawful basis for processing

Where you submit information voluntarily (for example by emailing the secretary), we process it on the basis of legitimate interest in responding to your enquiry, or on the basis of contract if you go on to become a patient. Cookies for embedded third-party content are set on the basis of your consent.

How we share information

We do not sell, trade, or rent personal information. We may share it only with:

• The hospital where Dr Dawkins’s practice is administered (Cleveland Clinic London, Nuffield Manor Hospital or the John Radcliffe Hospital), where this is necessary to arrange or deliver care.
• Service providers who help us run the website (currently Cloudflare for hosting, Doctify for the review widget, and Google for Maps).
• Where we are required to do so by law.

How long we keep information

Email correspondence with the secretary is retained in line with the relevant hospital’s medical-records retention policy where it relates to clinical care, and is otherwise retained only for as long as needed to respond to your enquiry. Server logs are retained by Cloudflare for the period set out in their policy.

Security

The website is served exclusively over HTTPS. Cookie consent and minimisation of third-party content reduce the data processed by external services. Email and phone correspondence with the secretary is conducted using systems provided by Cleveland Clinic London or, for NHS patients, by Oxford University Hospitals NHS Foundation Trust.

Your rights

Under UK GDPR you have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request erasure of your information, where we no longer need it;
• object to or restrict our processing in certain circumstances;
• data portability where applicable;
• withdraw consent at any time, where consent is the basis for processing.

To exercise any of these rights please contact Dr Dawkins’s secretary at clinic@samdawkins.com.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your information has been handled. The ICO can be contacted at ico.org.uk or 0303 123 1113.

Changes to this policy

This Privacy Policy may be updated from time to time. The “last updated” date at the top of the page indicates when it was last revised. By continuing to use the website after changes are posted, you accept those changes.

Contact

For any questions about this Privacy Policy, please contact Dr Dawkins’s secretary at clinic@samdawkins.com or 020 3423 7483.